Susan Runyan started her own consulting firm in 2016. She primarily assists CAHs with quality improvement activities and programs along with quality data reporting. Runyan’s background includes more than 14 years in hospital risk and quality management with 29 years overall in a variety of health care roles. Most recently, she served as program director for the KHC. She has also served as a quality improvement project manager for the KFMC. Runyan has expertise evaluating facility quality programs, leading patient and family engagement projects, teaching Lean and PDSA methodologies, and other performance/quality improvement training. Her clinical background is a paramedic both in the field and in a rural hospital emergency department. Runyan holds a Master of Health Care Leadership from Friends University and a Bachelor of Science degree in health care administration from Southwestern College.
This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,205,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.